Enhance customer support with the CardBiz Loyalty Program.

Loyalty Program Malaysia

The average business tends to experience a significant loss of approximately 50% of its customer base every five years. This means that even after investing significant resources in attracting customers, they often end up switching to a different brand. Additionally, if you’ve ever wondered why your marketing efforts fail to generate excitement among your customers, it’s clear that there must be a more effective method for ensuring customer loyalty and repeat business.

A Loyalty Program is essential for businesses as it serves two crucial purposes. Firstly, it incentivizes customers for their loyalty to the brand, while also collecting their contact information. This data is then utilized to personalize offers, encourage future customer visits, and ultimately boost sales and revenue. A comprehensive Loyalty Program system is capable of implementing multiple features concurrently or at regular intervals. Check out our E-commerce Service Provider 

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Features & Functions

Loyalty Program Features

Loyalty Points

Earn points from purchases that can be redeemed for physical or digital rewards

Loyalty Program Features

Birthday Bonus

Extra rewards or points throughout customer’s birthday month or week

Loyalty Program Features


Additional rewards for frequent purchases / visits within a stipulated period

Loyalty Program Features


Schedule a specific time, date or weekend for higher-than-usual rewards

Loyalty Program Features

Per Spending

Fixed amounts of points are awarded to purchases in a specific price range that increases uniformly with the total amount spent

Loyalty Program Features

First Visit Bonus

Entice shoppers to become members by offering an irresistible offer

Loyalty Program Features

Accumulative Spending

After hitting a spending target, subsequent purchases see bigger rewards

Loyalty Program Features

Product Campaign

Purchase of specific products will award more points

Loyalty Program Features

Geo-fence Offers

Limited special deals in specific outlets, i.e. new store launch

Loyalty Program Features

QR Code Capture

Receive a reward just by scanning a QR Code at participating outlets

Loyalty Program Features

QR Attendance Tracking

Track which outlets your customer shops from for better-targeted marketing

Loyalty Program Features

Tiered Rewards System

Spend more and be automatically upgraded to a higher tier with better rewards

Loyalty Program Features

Easy Info Dissemination

Inform members of events & promotions by SMS, email, or in-app notification

Loyalty Program Features

Social Media Sharing

Love a great deal? Share it with your friends through social media or message

Loyalty Program Features

Comprehensive Database

Customizable, robust & user-friendly customer database back-end system

Loyalty Program Features

Cater to B2B & B2C

One system can offer loyalty rewards for both sets of clients seamlessly

A loyalty program is a powerful tool for building and maintaining customer loyalty. CardBiz professionalizes your loyalty strategy with our customizable software solutions, customers can earn rewards, discounts, and special incentives for their continued support and engagement. This can include free products, early access to new offerings, exclusive events, and more.  

Research shows that 68% of loyal customers are likely to join a loyalty program if offered, and these programs often lead to increased customer spending due to the added benefits they receive. Implementing a customer loyalty program is a great way to show appreciation to your customers and build a strong, long-lasting relationship with them. It can also help increase customer retention, generate referrals, and ultimately boost revenue for your business   

FAQ About our Loyalty Program

What is a loyalty program by CardBiz?

CardBiz offers B2B and B2C businesses and organizations the opportunity to provide their customers and clients a loyalty program that is custom-made to their requirements. This helps save them time, money, and effort to create such a system from scratch. Our solutions are easily scalable and all customer data from this program safely belongs to the company offering the loyalty benefits 

How can loyalty program by CardBiz benefit my business?

loyalty program by CardBiz can benefit your business in several ways. Firstly, it can help increase customer retention by providing incentives for customers to continue shopping with your business. This can lead to increased customer loyalty and repeat purchases, ultimately boosting revenue for your business. Additionally, the loyalty program can help attract new customers by offering rewards and discounts that are exclusive to program members. This can help differentiate your business from competitors and provide added value to customers. Finally, the program can help you gather valuable customer data that can be used to improve your marketing and sales strategies. By analyzing customer behavior and preferences, you can tailor your offerings to better meet their needs and preferences.   

How can I promote my loyalty program to my customers?

To promote your loyalty program to your customers, you can use various marketing channels, such as email marketing, social media, and in-store signage. You can also offer exclusive promotions and discounts to loyalty program members to incentivize sign-ups and engagement.   

Ready to get started? Contact us!

The more you know about your customers, the more effective and customizable your marketing efforts can be to get their attention. Save time, money and hassle by adopting an intelligent and proven loyalty program solution from CardBiz. Reach out to us today for a free consultation.
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