![eFulfilment](https://cardbiz.com.my/wp-content/uploads/2023/01/eFulfilment.png)
Businesses that want to provide services such as end-to-end order management or loyalty program redemption for clients such as banks, e-commerce and corporate clients often have to manually sift through their inventory, ensure they are in stock, process redemption, bill the client, and more.
You can make the entire process a lot smoother with the help of technology. An e-Fulfillment System can optimize logistics operations and automate processes, increase efficiency, reduce errors and give you a peace of mind. With CardBiz, our e-Fulfilment System can create a smooth and seamless process for end-to-end order management and offer a remarkable brand experience for you and your clients.
Features and Functions
![fast-time](https://cardbiz.com.my/wp-content/uploads/2022/11/fast-time.png)
Quick & Seamless Process
Processing hundreds or thousands of gifts can be slow and tedious. Our solutions can simplify order processing, inventory management, item sorting, delivery status and more.
![time-is-money](https://cardbiz.com.my/wp-content/uploads/2022/11/time-is-money.png)
Automate Processes
Speed up processes via Redemption File Upload or Online Process of redemption file in just seconds.
![008-franchise](https://cardbiz.com.my/wp-content/uploads/2022/11/008-franchise.png)
Corporate Client Management
Manage multiple corporate clients/loyalty operators/ suppliers billing within one system.
![012-integration](https://cardbiz.com.my/wp-content/uploads/2022/11/012-integration.png)
Error-Free Fulfilment
A systematic and automated system dramatically lessens human error.
![001-table](https://cardbiz.com.my/wp-content/uploads/2022/11/001-table.png)
Faster Documentation
With various processes automated, Packing List, Delivery Order Notes, Courier bill, Invoice can be printed via printer without filling up stacks of paper forms.
![rating](https://cardbiz.com.my/wp-content/uploads/2022/11/rating.png)
Improved Customer Satisfaction
Your client and end-user will be thrilled with the speed and efficiency of their order.
![products Loyalty Program Features](https://cardbiz.com.my/wp-content/uploads/2022/11/products.png)
Replenish Inventory
Receive alerts when stocks for products are low. Integrate your Accounting/Inventory System to seamlessly generate a purchase requisition order request to your supplier.
![008-rent](https://cardbiz.com.my/wp-content/uploads/2022/11/008-rent.png)
Fewer Resources
By automating various processes, it leads to less dependence on manpower and other resources.
![interface](https://cardbiz.com.my/wp-content/uploads/2022/11/interface.png)
Ease of Use
Many steps are reduced and made much easier for your business and your clients.
![001-checkout](https://cardbiz.com.my/wp-content/uploads/2022/12/001-checkout.png)
Quick Order Dispatches
Items are processed, packed and shipped out quickly by integrating with various courier companies.
![020-accounting](https://cardbiz.com.my/wp-content/uploads/2022/11/020-accounting.png)
Easy Sales Order Management
Check total sales and makes billing/invoicing your clients easier.
![012-notification](https://cardbiz.com.my/wp-content/uploads/2022/11/012-notification.png)
Notifications
Customers will receive SMS email or app notifications for each stage of their order ie. order processing, shipped & out for delivery.
![pci-dss-1](https://cardbiz.com.my/wp-content/uploads/2022/12/pci-dss-1.png)
Safe and Secure
Can be integrated with our PCI DSS-compliant application for safe and secure storing of customer card details.
![users Loyalty Program Features](https://cardbiz.com.my/wp-content/uploads/2022/11/users.png)
Cater to B2B & B2C
One system can offer points redemption for both sets of clients seamlessly.
Example of an e-Fulfilment System Process Flow
- Loyalty Operator generates a redemption file for the fulfilment house to fulfill the gift to their member.
- Loyalty Operator sends the redemption file either via e-mail/integrate to e-Fulfilment System.
- Fulfilment house will upload the redemption file to process the redemption file.
- E-Fulfilment System checks the inventory then generates a Packing List to pack the redemption item/s.
- Once item/s are packed, the fulfilment officer will scan the courier bill to auto-notify the courier companies to pick up the package. An SMS will notify the recipient about the delivery status and ETA.
- Once received by recipient, the system will auto-update the courier system to complete the fulfillment process.
- Fulfilment house shall send the billing to the Loyalty Operator based on their payment terms.