Terminal Support & Maintenance

POS Terminal Support

Businesses, large and small, must accept credit cards if they want to remain competitive. Banks and financial institutions that offer card acceptance agreements to merchants would also offer POS terminals to their clients. But maintaining a POS terminal can be expensive and challenging.

Fortunately, CardBiz not only supplies industry-leading POS terminals but also offers 24/7 support and dedicated technicians to troubleshoot every terminal-related problem faced by merchants on behalf of the bank. CardBiz has had an impeccable track record in the business over the last 10 years and has partnerships with numerous leading banks and financial institutions in Malaysia.

Features & Benefits

Service and Maintenance

CardBiz will repair faulty terminals (hardware) or troubleshoot software errors

Dedicated Call Center

Our 24/7 call center is ready to diagnose issues faced by merchants and offer Level 1 Assistance

Dedicated Technical Team

If the support team cannot solve a problem, a technician will travel onsite to repair or replace the faulty terminal (Level 2 Assistance)

Nationwide Coverage

We have technicians all across Malaysia that are ever ready to troubleshoot any POS terminal issues ASAP

Lower Cost & Resources

Banks save on various operational costs and resources by outsourcing the Terminal Support and Maintenance

Original Spare Parts

We have all the necessary spare parts locally, ready to install and bring a faulty terminal back to life and as good as new

Terminal Paper Roll

CardBiz can assist merchants whose terminals have run out of terminal paper rolls by replacing them with new ones

Hardware & Software Experts

CardBiz are experts in the hardware inside out and how to best integrate them into any system

No Storage Concerns

We have the space to store all those shiny new terminals for immediate deployment. We also have the space to store terminals that require repair and servicing

Bank and Financial Partners

Got questions?

We are happy to help, contact us for a FREE consultation today!
We’re here to serve your needs

    We’re here to serve your needs

    Digital Business Card