Businesses, large and small, must accept credit cards if they want to remain competitive. Banks and financial institutions that offer card acceptance agreements to merchants would also offer POS terminals to their clients. But maintaining a POS terminal can be expensive and challenging.
Fortunately, CardBiz not only supplies industry-leading POS terminals but also offers 24/7 support and dedicated technicians to troubleshoot every terminal-related problem faced by merchants on behalf of the bank. CardBiz has had an impeccable track record in the business over the last 10 years and has partnerships with numerous leading banks and financial institutions in Malaysia.
Features & Benefits
Service and Maintenance
CardBiz will repair faulty terminals (hardware) or troubleshoot software errors
Dedicated Call Center
Our 24/7 call center is ready to diagnose issues faced by merchants and offer Level 1 Assistance
Dedicated Technical Team
If the support team cannot solve a problem, a technician will travel onsite to repair or replace the faulty terminal (Level 2 Assistance)
Nationwide Coverage
We have technicians all across Malaysia that are ever ready to troubleshoot any POS terminal issues ASAP
Lower Cost & Resources
Banks save on various operational costs and resources by outsourcing the Terminal Support and Maintenance
Original Spare Parts
We have all the necessary spare parts locally, ready to install and bring a faulty terminal back to life and as good as new
Terminal Paper Roll
CardBiz can assist merchants whose terminals have run out of terminal paper rolls by replacing them with new ones
Hardware & Software Experts
CardBiz are experts in the hardware inside out and how to best integrate them into any system
No Storage Concerns
We have the space to store all those shiny new terminals for immediate deployment. We also have the space to store terminals that require repair and servicing
Bank and Financial Partners
